VENZI
The agreement between you and Venzi
Last updated November 11, 2026 · Effective November 11, 2026 · VenziApp LLC
This summary helps you find your way. It is not a substitute for the full Terms below, which control.
Welcome to Venzi. These Terms of Service (the “Terms”) are a binding agreement between you and VenziApp LLC (“Venzi,” “we,” “us” or “our”). They govern your use of the Venzi mobile apps, our websites (including venzi.app and our short links at vz.tt), our messaging channels (including push notifications, texts, WhatsApp, Instagram messages and email with Venzi or Jenna) and every related feature and service (together, the “Service”).
PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE AN ASSUMPTION OF RISK (SECTION 21); A RELEASE OF CLAIMS AGAINST VENZI, HOSTS AND OTHER MEMBERS, BINDING ON YOU AND YOUR HEIRS, INCLUDING CLAIMS FOR THEIR NEGLIGENCE (SECTION 22); LIMITS ON LIABILITY (SECTIONS 23–24); INDEMNITIES (SECTION 25); AND A BINDING INDIVIDUAL ARBITRATION AGREEMENT WITH A CLASS-ACTION WAIVER AND A JURY-TRIAL WAIVER (SECTION 26). YOU ARE GIVING UP SUBSTANTIAL LEGAL RIGHTS. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AS EXPLAINED IN SECTION 26.9.
How you accept. You accept these Terms when you create an account or sign in after tapping Continue on the screen in the app that links to them. If we make a material change, we will tell you in the app or by text before it takes effect, and continuing to use the Service after that date means you accept the updated Terms.
If you message us or use our website before creating an account. These Terms are at venzi.app/terms. By messaging us or using our website, you agree that Sections 13, 14, 18, 23, 24, 26 and 27 apply to those messages and that use. Once you accept these Terms in the app, all of them apply.
Other documents. Our Privacy Policy explains how we handle personal information; please read it. Some features show additional terms in the app when you use them, and those terms also apply. If additional in-app terms conflict with these Terms, these Terms control, unless the additional terms expressly say they override a specific Section. If you do not agree, please do not use the Service.
Key words. A “member” is anyone with a Venzi account. A “Party” is a private social gathering a member posts on Venzi. The “Host” is the member who posts it (and, where relevant, any co-host). A “Guest” is a member who requests to join or attends a Party.
Venzi is a technology platform and a members-only community. It helps members discover and request to join private social gatherings hosted by other members in private homes and spaces, chat with each other, check in to Parties and earn rewards.
VENZI IS NOT THE HOST, ORGANIZER, LANDLORD, VENUE, EMPLOYER OR INSURER OF ANY PARTY. VENZI DOES NOT CONTROL OR SUPERVISE PARTIES OR THE PEOPLE AT THEM, DOES NOT INSPECT OR SCREEN ANY HOME OR SPACE, AND DOES NOT PROVIDE FOOD, SECURITY, TRANSPORT, ENTERTAINMENT OR ANY OTHER GOODS OR SERVICES AT PARTIES. EXCEPT AS THE HOST’S LIMITED PAYMENT COLLECTION AGENT (SECTION 6.4), VENZI IS NOT INVOLVED IN ANY ARRANGEMENT BETWEEN HOSTS AND GUESTS.
Venzi may advertise Parties on its own channels, help Hosts create posters and messages with its tools, and, with a Host’s permission, send staff or contractors to a Party to take photos or video. Venzi employees or contractors who request to join a Party as members do so in their personal capacity, not on Venzi’s behalf. None of this makes Venzi an organizer of the Party, gives Venzi control of the Party or the premises, or creates any duty to supervise or protect anyone at a Party.
Hosts are independent members. They are not Venzi’s employees, agents, partners, joint venturers or representatives, and nothing in these Terms creates that kind of relationship.
Limited verification. Venzi does not run criminal background checks and does not check government ID; Hosts must check photo ID at the door, as their own responsibility (Section 7). Our verification is limited: we confirm a phone number, ask for a date of birth showing you are 21 or older (your date of birth is self-reported), use automated tools to check that a profile photo appears to show a real adult, and our payment partners may verify the identity of members who receive payouts. None of this means Venzi vouches for anyone’s identity, honesty, character or safety.
Our tools are not a guarantee. Our verification, screening and moderation tools are limited and imperfect. We use them voluntarily to help run the Service. They are not a guarantee and not a substitute for your own judgment, and by using them Venzi does not take on any duty to verify, protect or warn any member. Failing to detect or act on any content, member or risk does not make Venzi responsible for it.
Party descriptions, posters, photos, guest estimates and other details come from Hosts (sometimes with help from Venzi’s AI tools). Venzi does not verify them and does not guarantee that any Party will happen, or happen as described.
You must be at least 21 years old to create an account, use the Service or attend a Party. By using the Service you confirm that you are 21 or older, that the information you give us is true, and that you can legally enter into these Terms.
No one under 21 may attend a Party for any reason, including anyone a Host or Guest brings who is not a member. If we learn that a member is under 21, we will close the account and delete their information promptly, as described in our Privacy Policy. The Service is not directed to children; if we learn we have collected personal information from a child under 13, we will delete it promptly.
You may not use the Service if we have previously banned you, if you are barred from receiving services under U.S. law (including sanctions laws), or if using it would break any law that applies to you. The Service is designed for use in the United States; if you use it elsewhere, you are responsible for following local law.
You sign in with a mobile phone number confirmed by a one-time code. Keep your phone and codes secure. You are responsible for everything that happens under your account. If you think someone else has used your account, tell us right away at global@venzi.app. If you change or give up your phone number, update it in the app so messages meant for you don’t reach someone else.
Your account is for you alone. Use your real name (other members see only your first name and last initial) and a recent photo that clearly shows you. Do not create more than one account, create an account for someone else, impersonate anyone, or sell, transfer or share your account. To prevent duplicate accounts and abuse, we use device identifiers as described in our Privacy Policy. The app may not work on jailbroken or rooted devices, and you may not be able to create an account on a device that is already linked to another account.
Other members can see your profile card: your first name and last initial, photo, gender, Instagram, vibe answer, Venzi score and leaderboard rank, city, the month and year you joined, badges, tags and status markers (such as “verified”, “approved host”, “OG member” or “never late”), how many Parties you have attended and hosted, good vibes received, top party types and Party history (titles, dates and whether you hosted or attended, never venues or addresses, plus how many Parties you shared with them). The app does not show other members your phone number, date of birth, home address, email, or payout and bank details. If you appear on a leaderboard, members see your first name, photo, city, number of Parties, score and rank (and, through which leaderboard you appear on, your gender). Members you have partied with or who are going to the same Parties (your “Tribe”) can see your first name and photo and activity such as Parties you are going to (with the Host’s first name), Party milestones and streaks, your first time hosting, anniversaries, leaderboard rank and reviews of Hosts. Hosts and co-hosts of a Party you request also see your request, your Contribution, your score and your Party history; when they scan your check-in code they also see your full name, gender and date of birth so they can compare them with your photo ID. People in a chat with you can see, and save, what you share there.
Public Party pages on venzi.app and vz.tt (the pages behind share links) show the Party poster, an approximate area, the Host’s first name and photo, the first names and photos of approved Guests, and reviews. If you opt out of Venzi marketing (Section 11.3), we remove your first name and photo from public Party pages within a reasonable time, normally 30 days. Our Privacy Policy explains what is shown and where.
If you host, your first name, photo and Party poster may appear on public Party pages and on Venzi’s social media, and Venzi may tag you and your co-hosts. You can ask us at global@venzi.app with the subject “Host privacy” (or in Party settings, where offered) not to tag you or not to show your photo publicly.
We may refuse, limit, suspend or close any account, remove or hide content, adjust scores, points or rewards, and restrict features at any time, including if we believe you broke these Terms or the law, created a safety risk, harmed other members or exposed Venzi to legal or financial risk. Where reasonable and lawful we will tell you why, and you may ask us to reconsider by emailing global@venzi.app.
Requests. To join a Party you send a request through the app, which may include a contribution (Section 6). A request is only a request. The Host decides whom to approve, at the Host’s discretion, and may approve or decline for any reason that follows these Terms and the law (Section 7). Venzi does not guarantee that you will be approved or that a Party will take place, and is not responsible for its quality, timing or guest list.
Who may attend. Only approved Guests may attend. You may bring someone who is not an approved Guest (a “plus-one”) only if the Host agrees. Anyone you bring must be 21 or older and must follow these Terms and the Host’s rules, and you are responsible for them (Section 25).
Addresses. The app shows the exact address of a Party only to its approved Guests and co-hosts; others see only an approximate area. We cannot control what approved Guests do with an address, and Hosts understand that every approved Guest will learn it. If you receive a Party address, use it only to attend that Party while you are approved. Do not post, forward, save or share it, or anything that reveals it, with anyone who has not been approved. Do not go to or contact the Host’s home, household or neighbors outside the Party unless the Host invites you. If your request is withdrawn, declined or cancelled, or you are removed, your permission to go to the address ends.
Check-in. Guests check in by having the Host scan their check-in code or by checking themselves in. Self check-in may use your device’s location, while the app is open, to confirm you have arrived. Check-ins earn points and count toward your Venzi score.
Party chats. Approved Guests and Hosts can chat in a Party chat, including photos, videos, voice notes, GIFs and an optional live location. Hosts and co-hosts may also have access to a hosts-only chat. People in a chat can see and save what you share there. Everything you share in a chat must follow these Terms.
When you request to join a Party, you may send a contribution for the Host along with your request (a “Contribution”), which Venzi collects on the Host’s behalf (Section 6.4). The Host may suggest an amount, and the app lets a Host set a different suggested amount, or none, for different groups of Guests (for example by gender); you choose what you send, within the limits shown in the app, and where the app allows it that may be nothing. No single payment (a Contribution, extra contribution or tip) can be more than $1,000, and a Host cannot set a Party price above $1,000. During a Party you may send an extra contribution, and for a few days after it you may send the Host a tip, as the app allows. Before you confirm any payment, the app shows you the amount.
A Contribution is how you chip in to a private gathering. It is not a ticket, admission fee or cover charge; it does not buy any item, food or service, or anyone’s company; and it does not give you a right to enter or stay in anyone’s home. Hosts may not sell anything to Guests through Venzi or at a Party.
Hosts are responsible for the amounts they suggest. A Host decides what to suggest, and for whom, and must do so in line with these Terms and applicable law, including anti-discrimination laws. Venzi provides the tool and does not set or endorse a Host’s suggested amounts.
Payments are processed by our payment partners. Depending on availability, you can pay by card, Apple Pay, Google Pay, Cash App Pay or Link (all through Stripe), or with Venzi credit where you have it. Your use of a payment method is also governed by that provider’s terms. Venzi does not store full card numbers.
By sending a request with a Contribution you authorize Venzi, through our payment partners, to place an authorization hold on your payment method for your Contribution and to charge it if the Host approves you. If your request has no Contribution, nothing is held or charged.
Venzi accepts Contributions, extra contributions and tips from Guests solely as the Host’s limited payment collection agent. Venzi’s name appears on your statement, and Venzi acts as merchant of record for payment-network purposes only; this does not make Venzi the seller or provider of any Party, and Venzi does not sell anything to Guests. When you pay Venzi, your payment obligation to the Host is fully satisfied, and Venzi then pays the Host their share. Because Venzi collects payments only as the Host’s agent, Venzi does not hold deposits and is not a bank, money transmitter or escrow service.
Venzi’s service fee. Venzi keeps 10% of each Contribution, extra contribution and tip, and the Host receives 90%. The fee comes out of the Host’s side: Guests are not charged anything extra on top of the amount they choose. If a Host offers a promoter commission, it is paid out of the Host’s share (Section 15). We may change our fees for the future; current fees are always shown in the app, and we will give notice before a change applies to you.
You can’t change the amount of a request once it is sent. To change it, withdraw and request again; if you were already charged, withdrawing is not refunded. A Party is finalized 12 hours after its start time. Once a Party is finalized or cancelled it can’t be edited, and no new Contributions or extra contributions can be made for it (you can still send the Host one tip, as the app allows), apart from refunds and disputes described in these Terms. Party dates and times are shown in the Party city’s local time for everyone.
Refunds go back to your original payment method. Except as described above or required by law, payments are not refundable. We may cancel or reverse any transaction that results from an error, fraud, abuse or a breach of these Terms.
If something goes wrong, please contact us first at global@venzi.app; we can usually help faster than your bank. If you dispute a valid charge with your bank or payment provider, we may stop you from requesting to join or paying for Parties until the dispute is resolved or the disputed amount is repaid.
Where offered, a Host or promoter may choose to apply settled earnings toward their own Contributions on Venzi. This is a convenience, not a deposit or stored-value account: it earns no interest, can only be used for Contributions on Venzi, may be adjusted for refunds, disputes or errors, and any unused balance is paid out to your payout account as described in Section 7.2.
These Host rules, and the Host provisions in Sections 22, 24 and 25, apply to every co-host as well as to the member who posts the Party. By accepting a co-host invitation you agree to them.
If you post a Party, you, not Venzi, are its organizer. You agree to these Host rules for Venzi’s benefit; they do not create rights for Guests or any other person beyond what the law already provides. You promise that you will:
It is your home. You may refuse entry to, or ask to leave, any Guest or other person at any time, at your discretion, for any reason other than one these Terms prohibit (see “Treat Guests fairly” above). If you cancel a Party, or remove a Guest before the Party is finalized, the affected Guests are refunded as described in Section 6.5, and you will not receive those amounts. Please cancel as early as you can. Venzi may limit features for accounts with repeated cancellations, as with any breach of these Terms.
Your share of Contributions, extra contributions and tips is credited to you after the Party settles and paid out on the schedule shown in the app. You set up payouts only once you have earnings. Payouts are provided through:
Venzi may delay, hold, withhold, reverse or set off payouts when there is a refund, dispute or chargeback, suspected fraud, a safety concern, a breach of these Terms, an amount you owe Venzi, an amount owed to a Guest under Section 6.5 or as finally agreed or decided, or a legal requirement.
Negative balances. If a refund, chargeback, reversal or error leaves you owing Venzi money (a negative balance), you agree to repay it. You authorize Venzi and its payment partners to recover it by deducting it from future earnings or commissions, or by debiting the bank account or debit card linked to your payout account, as the payment partner’s terms allow. Venzi may also pursue it by other lawful means.
You are responsible for any taxes on what you receive through Venzi. We or our payment partners may collect tax information from you and issue tax forms (such as Form 1099-K or 1099-NEC) where the law requires. We will ask for your separate consent before delivering tax forms electronically; without it, we will mail them to you.
If you attend a Party, you agree to:
Leaving when asked. A Host or co-host may refuse entry to, or ask anyone to leave, at any time. If you are asked to leave, you must leave immediately; your permission to be on the premises ends when you are asked. If someone refuses to leave or you feel unsafe, contact law enforcement.
Damage and injury. If a Host reports damage or injury caused by a Guest, Venzi may, where the law allows, share that Guest’s name and contact details with the Host, the Host’s insurer or law enforcement so the matter can be resolved. Venzi does not decide or pay these claims.
Venzi works because members look after each other. Venzi has zero tolerance for objectionable content and abusive members. When we become aware of content that breaks these rules, we may remove it and the members who post it. On the Service and at every Party, you agree to:
IN AN EMERGENCY, CALL 911 FIRST. VENZI CANNOT RESPOND TO EMERGENCIES.
Look after yourself. Tell a friend where you’re going, keep your belongings with you, plan how you’ll get home, and leave any situation that doesn’t feel right.
Reporting. You can report a member or content through the app or by emailing global@venzi.app. Our team reviews reports, with help from automated tools, and we aim to review reports of objectionable content promptly, normally within 24 hours, but this is a goal, not a promise, and it creates no duty to you or anyone else. We cannot promise to review every report, or to do so within any particular time. We keep the identity of the person who made a report confidential within our team, unless the law requires otherwise. Reports must be honest and made in good faith; false reports break these Terms.
Moderation. We may, but are not required to, review, screen, hide, hold or remove content, warn, suspend or ban members, adjust scores, points or rewards, and share information with law enforcement where permitted. We use automated tools, including AI, to help (Section 13). In some chats, content reported by several members may be hidden automatically until we review it. As Section 2 explains, these tools are voluntary and imperfect. Venzi has no duty to monitor the Service or Parties, and we are not responsible for content or conduct of members or others. We do not endorse any member, Party or content.
PARTIES MAY BE PHOTOGRAPHED AND FILMED. YOU GIVE VENZI YOUR EXPRESS WRITTEN CONSENT TO USE YOUR FIRST NAME OR HANDLE, IMAGE, LIKENESS AND VOICE FROM PARTY MEDIA IN VENZI’S MARKETING AND ADVERTISING, AS DESCRIBED BELOW, WITHOUT PAYMENT. YOU GIVE THIS CONSENT WHEN YOU ACCEPT THESE TERMS, AND AGAIN EACH TIME YOU CONFIRM IT IN THE APP, REQUEST TO JOIN OR ATTEND A PARTY, OR UPLOAD CONTENT TO VENZI. YOU CAN OPT OUT OF NEW USES AT ANY TIME (SECTION 11.3).
In plain words: photos and clips from Parties, and things you post publicly on Venzi, may appear in Venzi’s posts and ads. You can switch this off at any time, and it never affects your account.
Hosts and Guests may take photos and video at Parties, following Section 11.5. With a Host’s permission, Venzi may also send a photographer or contractor to a Party solely to capture photos and video; they do not organize, supervise or provide security for the Party, and a Host may decline. Photos, video and recordings taken at Parties are “Party Media.” A Host may restrict or prohibit photos and video at their Party, and everyone must respect that.
When you accept these Terms, you give Venzi your express written consent, including for purposes of Florida Statutes §540.08 and similar laws, to use Party Media that includes you, and content you post publicly on Venzi (such as reviews) or send to Venzi for it to feature. You give it again each time you request to join or attend a Party or upload content to Venzi. Your consent does not depend on any notice being posted or seen. It covers your first name or handle, image, likeness, appearance and voice (voice only from audio in which you knowingly take part, for example speaking to a camera), and applies to Venzi’s marketing, advertising and promotion, on social media, on our website and in the app, in app-store listings and in other media. The consent is worldwide and royalty-free, and Venzi and the agencies and service providers working for it may use, copy, edit, crop, adapt, publish and distribute that content for Venzi, without further notice, approval or payment to you. You waive any right to inspect or approve the final use.
Photos and videos posted in Party chats are used in marketing only with the permission of the person who posted them, and only if no one shown in them has opted out. We never use your private messages with us (including with Jenna or support), your reports or your location in marketing.
Hosts’ homes. If you host, you also permit Venzi to use Party Media showing the areas of your home open to Guests, on the same terms, subject to Sections 11.3 and 11.4. Venzi may also feature Party posters and listings on its website and social media accounts and tag the Host and co-hosts (Section 4.3).
You can withdraw this consent for new uses at any time by emailing global@venzi.app with the subject “Marketing opt-out.” Deleting your account also counts as opting out. We will stop new uses of content featuring you within a reasonable time, normally 30 days, including stopping paid ads that feature you and removing you from our website and app galleries and from public Party pages. Opting out cannot recall material that was already published, printed or distributed before then, or content other people posted themselves. You can also ask us to remove a specific post or item that features you by emailing global@venzi.app with the subject “Remove content,” and we will review each request in good faith. Opting out does not affect your account or your ability to request or attend Parties.
Venzi will not knowingly:
If you tell us about a use that does not follow this list, we will remove it from channels we control within a reasonable time (normally 30 days, or 48 hours for anyone under 21 or for intimate content). To the extent the law allows, that removal is Venzi’s only obligation for a use that does not follow this list.
Where the law or the advertising platform requires it, we disclose that ads use AI-generated people or scenes. AI-generated people never give testimonials or pose as real members.
By attending a Party, you consent to being filmed, without sound, by the Host’s disclosed security cameras and doorbells in the areas open to Guests. If you don’t consent, don’t attend, or tell the Host and stay away from those cameras.
When you upload or share photos or video, you promise that you have the permission of the people shown in it, and that it follows these rules. You also give Venzi the license described in Section 12.
What it is. “Your Content” is anything you post, upload or send through the Service: profile details and photos, messages, photos, videos, voice notes, GIFs, location pins, reviews (including images), votes and reports.
You own it. You keep ownership of Your Content. You grant Venzi a worldwide, non-exclusive, royalty-free, transferable and sublicensable (including to our service providers) license to host, store, copy, process, adapt (for example, resize or compress), display and distribute Your Content to operate, improve and protect the Service. Venzi uses content in marketing only as described in Section 11, and never uses your private messages with us, your reports or your location in marketing. This license ends when Your Content is deleted from the Service, except for copies kept as described in our Privacy Policy, content others have saved or shared, and marketing material already published under Section 11.
Your promises. You have all the rights and permissions needed to share Your Content, including the consent of every identifiable person in it, and it does not break the law or anyone’s rights.
How long we keep it. Party chat messages and media, and support conversations, are kept while the chat exists, or until you delete your account. The hosts chat keeps only its most recent messages, older ones are deleted automatically, and held or removed messages there are deleted after 7 days. In each case we may keep content longer if we need it for safety, a report or investigation, a legal hold or a dispute, or as the law requires. Our Privacy Policy has the details. Venzi is not a storage service, so keep your own copies of anything important.
Feedback. If you send us ideas or suggestions, we may use them freely without any obligation to you.
How Venzi uses AI. Venzi uses artificial intelligence, including Anthropic’s Claude models and Google’s text-to-speech for voice, to help run the Service. For example, AI helps us:
Jenna. Jenna is Venzi’s AI assistant, not a person. She may message you in the app, by push notification, text, WhatsApp, Instagram or email, and may appear in Party chats and the hosts chat. Messages and voice notes from Jenna are generated by AI. Jenna will always tell you she is an AI if you ask. A member of the Venzi team may review Jenna’s conversations. Jenna only helps with Venzi and its Parties. She is not a general-purpose assistant or a companion, and she does not give emotional, medical or crisis support: if you are in crisis, call or text 988, or call 911 in an emergency.
Messages about Parties. Messages that Venzi or Jenna send about a Party are Venzi’s, not the Host’s. If a Venzi message conflicts with what the Host has told you, check with the Host.
AI can be wrong. AI output can be inaccurate, incomplete or inappropriate, and it is not professional, legal, financial, medical or safety advice. Check anything important. Hosts are responsible for reviewing any AI-generated poster or text before they publish it. If an automated decision affects you (for example, a rejected photo or a held message), you can ask a person to review it by emailing global@venzi.app.
Your data and AI. Anthropic’s API terms do not allow it to train its models on what we send by default, and for our other AI providers we choose settings that limit use of your data for training where available. Our Privacy Policy explains what data AI tools process.
Your use of AI features. Do not use AI features to create content that is deceptive or sexual, or that depicts a real person without their consent.
Account and Party messages. By giving us your phone number, you agree that Venzi may send you text messages about your account and the Parties you have requested or joined: login codes, updates on your requests and approvals, reminders and changes for Parties you have joined, check-in messages and safety notices. These may be sent using automated systems. They are not marketing.
Party suggestions by text and WhatsApp. If you reply YES when we ask by text or WhatsApp (they are off unless you choose them), you agree that Venzi, including Jenna, may send you recurring automated marketing messages about Parties, including AI-written messages from Jenna, by text and WhatsApp to the number you gave us, from Venzi’s numbers. Consent is not a condition of using Venzi or of any purchase or payment. If you don’t turn them on, we send Party suggestions only by push notification or in the app, which you can turn off in your settings.
Limits. For messages we start, we send free-form follow-ups only between 9 a.m. and 10 p.m. and approved WhatsApp templates only between 10 a.m. and 8 p.m., Miami time. Replies to a message you just sent us, and time-sensitive updates about a Party you have joined, such as a cancellation, can arrive at any hour. Message frequency varies. Message and data rates may apply.
WhatsApp. Apart from replies when you message us first, we send you WhatsApp messages only if you opt in to WhatsApp messages from Venzi by replying YES when we ask in a WhatsApp chat with us. You can block Venzi on WhatsApp, or ask us to stop, at any time, and we will stop.
Email. If you add an email address, we may send you account and merch updates and, if you agree, Venzi news and Party line-ups. Every marketing email has an unsubscribe link. Please send formal requests and notices (privacy, opt-outs, legal) to global@venzi.app.
If you message us first. If you message Venzi first on WhatsApp, Instagram, by text or by email (including by email to jenna@venzi.app), we (including Jenna) may reply on that channel to answer you. We may follow up in that conversation. On WhatsApp, WhatsApp only lets us send approved template messages once 24 hours have passed since you last wrote to us, and we send at most 3 of them in a conversation. You can end messages on any channel by telling us to stop in the conversation or by emailing global@venzi.app, by replying STOP to a text, or by blocking us on WhatsApp.
Opting out. Reply STOP (or QUIT, END, CANCEL, UNSUBSCRIBE, REVOKE or OPT OUT) to any text, or tell us in any other reasonable way, including by emailing global@venzi.app, and we will stop texting that number, usually at once and within 10 business days at most. We will send one text confirming your opt-out. After that, we text you only one-time sign-in codes you request, and messages about a Party you have been approved for that you ask to keep receiving. Opting out never closes your account. Reply HELP or email global@venzi.app for help. You can also change notification settings in the app or on your device.
Mobile carriers are not liable for delayed or undelivered messages. We do not share your mobile number or your text-messaging opt-in data or consent with third parties or affiliates for their marketing or promotional purposes.
Disputes about messages, including claims under the Telephone Consumer Protection Act and the Florida Telephone Solicitation Act, are covered by the arbitration agreement in Section 26.
Everyone can promote. Every member gets a personal promoter code and link for sharing Parties.
Commission. A Host may choose to offer a promoter commission of 0% to 100% of the Host’s share (90%) of the Contributions sent with requests that are attributed to a promoter. The Host sets it before posting the Party, and it is paid out of the Host’s share, not Venzi’s fee. Commission applies only to request Contributions, not to extra contributions or tips. You cannot earn commission on your own request or on a Party you host.
Attribution. Venzi decides which promoter, if any, gets credit for a request, using promoter links and codes, app-store install referral data, a promoter reference in a message to Venzi, and, as a fallback, a short-lived match of IP address and device details (such as screen size, phone type and operating system version), as described in our Privacy Policy. Venzi decides attribution in good faith, and its decision is final.
Promote honestly. No self-referrals, fake accounts, spam, unsolicited bulk messages, paid traffic that misleads people, or false or misleading claims about Venzi or any Party. If a post, story or message you share contains your promoter link or code, include a clear disclosure in the post itself (for example, “#ad” or “I earn rewards if you join through my link”), as the FTC’s endorsement rules require. Venzi may review promoter posts and suspend promoters who don’t disclose.
Promoters are not Venzi. Promoters are not Venzi’s agents or employees and may not speak for Venzi. You may not send texts, WhatsApp messages or calls promoting Venzi or any Party to anyone who has not given you permission to contact them, may not use automated dialing or bulk-messaging tools, and may not buy or use contact lists. Venzi will not pay commission on requests attributed to messages that break these rules, and you will indemnify Venzi for claims arising from your promotional messages (Section 25).
Payouts. Commissions are paid out the same way as Host earnings, and negative balances are recovered the same way (Section 7.2). We may void, withhold or claw back commissions connected to fraud, abuse, refunds, chargebacks or a breach of these Terms. If you delete your account before your commissions are paid out, Section 28 applies. If we close your account, we will pay the commissions you earned in good standing, less amounts connected to fraud, abuse, refunds, chargebacks or breach, and less any amounts you owe. You are responsible for taxes on your commissions. We may change or end the program for the future at any time.
Earning points. Points are our thank-you for showing up. You earn them by checking in to Parties and through other activities Venzi announces in the app. Points have no cash value, aren’t your property, and can’t be bought, sold, transferred or exchanged for money.
Venzi may change how points are earned or redeemed, set or change expiry, and remove points earned by mistake, fraud or abuse. Points are forfeited when your account is closed, to the extent the law allows.
Contests and promotions. From time to time Venzi may run contests, giveaways or leaderboard rewards. Each will have its own official rules, which control if they conflict with these Terms. No purchase or Contribution is ever necessary to enter or win, and they are void where prohibited. Leaderboard positions and points are not prizes unless official rules say so.
Merch. You can redeem points for Venzi merchandise. Items are made and shipped by our fulfillment partner, Tapstitch, and you pay the shipping cost shown when you claim. Availability, designs, sizes and points required may change. We will ship your merch within the time shown when you claim it or, if no time is shown, within 30 days. If we can’t, we will tell you and offer you the choice to wait or cancel. If you cancel, or we can’t fulfill your order, we will refund your shipping payment within 7 business days (or credit it within one billing cycle for card payments) and return your points. If an item arrives damaged or wrong, tell us at global@venzi.app and we will try to make it right.
MERCH IS PROVIDED “AS IS” AND SECTION 23 APPLIES, INCLUDING THE DISCLAIMER OF MERCHANTABILITY. ANY MANUFACTURER’S WARRANTY IS PROVIDED BY THE MANUFACTURER, NOT VENZI.
Scores. Your Venzi score and other scores are calculated automatically from your activity on Venzi, such as attendance, punctuality, no-shows, payments (including paying on time, chargebacks, and how much you contribute and tip, which count toward your generosity stat), chat activity, profile completeness and good vibes from other attendees. Scores may appear on your profile and on leaderboards, which may be grouped (for example, by gender), and Hosts may see them when they review requests. Venzi may adjust scores to keep them fair, to correct errors or to respond to abuse.
A score is a feature of the app, not a statement of fact about any person. Scores and flags are automated estimates based on limited data and may be wrong. They are not credit or background reports, have no cash value, and may not be used for any purpose other than deciding on requests on Venzi. If you think your score is wrong, email global@venzi.app and a person will review it.
Good vibes. After a Party, Guests and Hosts can give good vibes to people who attended, as the app allows. Never buy, sell, trade, pressure for or make anything conditional on votes.
Reviews. Reviews must reflect your genuine experience and be written by you, not by AI or anyone else. Do not write fake reviews, review a Party you didn’t attend, or offer or accept anything in return for a review or for a positive one. Hosts and co-hosts may not review their own Parties, and Venzi employees and contractors must disclose their connection to Venzi in any review. Reviews must not include a Host’s address, photos that reveal where a Host lives, or personal details about a Host or their household. Reviews may be shown in the app and on public Party pages with your first name and photo. Venzi never removes or hides a review because it is negative; we remove only reviews that break these Terms or the law. If we ever give points for reviews, they will never depend on what the review says.
The Service relies on and links to services run by others, including payment providers (Stripe), Apple and Google app stores, maps, Instagram, WhatsApp, mobile carriers, GIF search, AI providers and our merch fulfillment partner. Those services are governed by their own terms and privacy policies. Venzi is not responsible for them, and your use of them is at your own risk.
The Service, including its software, design, logos, the Venzi name, text, graphics and features (but not Your Content), belongs to Venzi or its licensors and is protected by law. Subject to these Terms, Venzi grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable license to install and use the Venzi app on devices you own or control, for your personal use of the Service, including hosting Parties and taking part in the promoter program as these Terms allow, and not to resell or commercially exploit the Service itself. You may not copy, modify, distribute, sell or lease any part of the Service, or reverse engineer or try to extract its source code, except where the law permits it despite this restriction. All rights not expressly granted are reserved.
Venzi-made content. Posters, messages and other content created by Venzi or its AI tools, and photos and video taken by Venzi’s photographers, belong to Venzi (to the extent they are protectable). Venzi lets Hosts use posters made for their Party to promote that Party, and lets members share Venzi photos of themselves for personal, non-commercial purposes.
If an intimate image or video of you, real or AI-generated, has been shared on Venzi without your consent, email global@venzi.app with the subject line “Removal request”. You do not need a Venzi account to make a request. Include where the content appears (a link, screenshot or description), a brief statement that you have a good-faith belief that the image or video is not consensual (with any information that helps us), and your name and contact details (or those of the person you are authorized to act for), with your signature (a typed name is fine). We will remove the content within 48 hours of receiving a valid request, as the federal TAKE IT DOWN Act and Florida law require, and we will make reasonable efforts to find and remove identical copies.
We respect intellectual property rights. If you believe content on Venzi infringes your copyright, send a notice under the Digital Millennium Copyright Act (17 U.S.C. §512(c)(3)) to our designated agent: Copyright Agent, VenziApp LLC, 3206 NE 2nd Ave, Suite 3241, Miami, FL 33137, with a copy to global@venzi.app. The notice must include:
Counter-notice. If your content was removed and you believe that was a mistake, you may send a counter-notice under 17 U.S.C. §512(g)(3) to the same agent. It must include: your physical or electronic signature; identification of the material removed and where it appeared before removal; a statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification; your name, address and phone number; and a statement that you consent to the jurisdiction of the federal district court for the judicial district where your address is (or, if you are outside the U.S., any judicial district in which Venzi may be found), and that you will accept service of process from the person who sent the original notice. We will send a copy of the counter-notice to that person and restore the material no less than 10 and no more than 14 business days after we receive it, unless our designated agent first receives notice that they have filed a court action.
Anyone who knowingly makes a material misrepresentation in a notice or counter-notice may be liable for damages under 17 U.S.C. §512(f). Repeat infringers: we will close the accounts of members who repeatedly infringe others’ rights, in appropriate circumstances.
PARTIES ARE IN-PERSON GATHERINGS WITH PEOPLE YOU MAY NOT KNOW, IN PRIVATE HOMES AND SPACES THAT VENZI DOES NOT OWN, INSPECT OR CONTROL. ATTENDING OR HOSTING A PARTY INVOLVES RISKS, INCLUDING INJURY, ILLNESS, DISABILITY OR DEATH; LOSS, THEFT OR DAMAGE OF PROPERTY; THE CONDUCT OF OTHER PEOPLE, INCLUDING HOSTS, GUESTS AND NON-MEMBERS; THE CONDITION OF THE PREMISES, INCLUDING POOLS, WATER, STAIRS, BALCONIES, PETS AND CROWDS; TRAVEL TO AND FROM THE PARTY; AND ANYTHING YOU CHOOSE TO EAT OR DRINK. SOME RISKS CANNOT BE FORESEEN.
HOSTS ARE PRIVATE INDIVIDUALS, NOT BUSINESSES OR PROFESSIONAL EVENT ORGANIZERS. THEY DO NOT PROVIDE SECURITY, SUPERVISION, LIFEGUARDS OR MEDICAL CARE, AND THEY DO NOT GUARANTEE THE INGREDIENTS OF ANYTHING SERVED. YOU ARE RESPONSIBLE FOR YOUR OWN HEALTH CONDITIONS AND ALLERGIES.
YOU CHOOSE TO ATTEND, HOST AND MEET OTHER MEMBERS VOLUNTARILY AND, TO THE FULLEST EXTENT THE LAW ALLOWS, YOU KNOWINGLY ASSUME ALL OF THESE RISKS, KNOWN AND UNKNOWN, INCLUDING RISKS ARISING FROM THE ORDINARY NEGLIGENCE OF VENZI, HOSTS, CO-HOSTS OR OTHER MEMBERS. IF YOU HOST, YOU DO NOT ASSUME THE RISK OF DAMAGE OR INJURY CAUSED BY GUESTS OR THE PEOPLE THEY BRING, WHICH REMAINS THEIR RESPONSIBILITY UNDER SECTIONS 8 AND 25.
TO THE FULLEST EXTENT PERMITTED BY LAW, ON BEHALF OF YOURSELF AND YOUR HEIRS, ESTATE, EXECUTORS, PERSONAL REPRESENTATIVES, SPOUSE, ASSIGNS AND ANYONE CLAIMING THROUGH YOU, YOU RELEASE, WAIVE AND FOREVER DISCHARGE (A) VENZI AND ITS AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS AND AGENTS, AND (B) EVERY HOST, CO-HOST AND THEIR HOUSEHOLD MEMBERS, THE OWNERS AND LANDLORDS OF ANY PREMISES WHERE A PARTY IS HELD, AND EVERY OTHER MEMBER (TOGETHER, THE “RELEASED PERSONS”) FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES, LOSSES AND LIABILITIES OF EVERY KIND, KNOWN AND UNKNOWN, INCLUDING FOR PERSONAL INJURY, ILLNESS, DEATH (INCLUDING WRONGFUL-DEATH AND LOSS-OF-CONSORTIUM CLAIMS) AND PROPERTY LOSS OR DAMAGE, ARISING OUT OF OR RELATED TO ANY PARTY YOU REQUEST, ATTEND OR HOST, ITS PREMISES, TRAVEL TO OR FROM IT, OR ANY IN-PERSON MEETING WITH A PERSON YOU MET THROUGH THE SERVICE, INCLUDING CLAIMS ARISING FROM THE NEGLIGENCE OF ANY RELEASED PERSON.
What this release does not cover. It does not release any person from liability for their own gross negligence, or intentional or willful misconduct (including intentional crimes), or anything else the law does not allow to be released. It does not release a Guest from claims by a Host, co-host or their household members for damage to or loss of the Host’s home or belongings, or for injury, caused by that Guest or anyone the Guest brought, and it does not limit any Guest’s obligations under Sections 8 and 25. Claims about the Service itself that do not involve injury, illness, death or property loss or damage connected with a Party or an in-person meeting (for example, a payment error or a data issue) are not released here; they are subject to the limits in Section 24. A claim for injury, illness, death or property loss or damage connected with a Party or in-person meeting is released however it is framed, including as a claim of negligent design, verification, screening, moderation, failure to warn or failure to protect.
Insurance. This release binds anyone claiming through you, including your insurers by subrogation. Nothing in this Section requires a Host to give up a right against a Guest that the Host’s own property insurance policy requires the Host to keep; claims by Hosts against Guests are addressed in the paragraph above.
Hosts and members can rely on it. Every member gives this release, so every member also benefits from it. Hosts, co-hosts, their household members and the owners of the premises where a Party is held are intended third-party beneficiaries of Sections 5 (Addresses), 8, 11.5, 21, 22, 24 (Hosts) and 25 (Guests to Hosts), and each may enforce them directly.
Unknown claims. You waive the benefit of California Civil Code §1542 and any similar law anywhere. Section 1542 says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
THE SERVICE, AND ALL PARTIES, MEMBERS, CONTENT, AI OUTPUT, POINTS, MERCH AND INFORMATION ON OR ARRANGED THROUGH IT, ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, VENZI DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE.
Without limiting that, Venzi does not promise that the Service will be uninterrupted, secure or error-free; that any content, score or AI output is accurate; that any Party will happen or be as described; that any home or space is safe; or that any member is who they say they are or is safe to meet. Some places do not allow certain disclaimers, so some of these may not apply to you.
In plain words: if something goes wrong, Venzi’s responsibility to you is limited to the greater of $100 or the fees we earned from you in the last year, except where the law doesn’t allow that.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENZI AND ITS AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE, ANY PARTY, THE CONDUCT OF ANY MEMBER OR THIRD PARTY, OR THESE TERMS, WHATEVER THE LEGAL THEORY (CONTRACT, TORT INCLUDING NEGLIGENCE, STATUTE OR OTHERWISE), EVEN IF VENZI WAS TOLD SUCH DAMAGES WERE POSSIBLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENZI’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE, ANY PARTY, THE CONDUCT OF ANY MEMBER OR THIRD PARTY, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE TOTAL SERVICE FEES VENZI RECEIVED FROM PAYMENTS YOU MADE OR EARNINGS YOU RECEIVED THROUGH THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. AMOUNTS PASSED ON TO HOSTS OR PROMOTERS ARE NOT VENZI’S FEES.
HOSTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND TO THE EXTENT A CLAIM IS NOT RELEASED UNDER SECTION 22, NO HOST OR CO-HOST WILL BE LIABLE TO A GUEST OR OTHER MEMBER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA OR OPPORTUNITY, ARISING OUT OF OR RELATED TO A PARTY. FOR CLAIMS OTHER THAN BODILY INJURY OR DEATH, A HOST’S TOTAL LIABILITY TO A GUEST FOR A PARTY WILL NOT EXCEED THE AMOUNT OF THAT GUEST’S CONTRIBUTION TO THAT PARTY. THESE LIMITS DO NOT APPLY TO A HOST’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT (INCLUDING INTENTIONAL CRIMES), OR TO ANYTHING THE LAW DOES NOT ALLOW TO BE LIMITED.
These limits are an essential part of the bargain between you and Venzi, and they apply even if a remedy fails of its essential purpose. These limits apply to the maximum extent permitted by law. Where applicable law does not allow liability to be limited for gross negligence, intentional misconduct, or death or personal injury caused by negligence, these limits do not apply to that liability to that extent. If any part of this Section is found unenforceable for a type of claim, the remaining limits continue to apply to that claim and to all other claims.
In plain words: if someone else makes a claim against Venzi because of what you did, you cover it. If you host, your Party is your responsibility, so the same goes for claims about your Party. And if you are a Guest, you cover damage or injury you cause at a Host’s home.
Every member. To the extent permitted by law, you will defend, indemnify and hold harmless Venzi and its affiliates, members, managers, officers, employees, contractors and agents from all claims brought by third parties, and the resulting losses, liabilities, damages, fines, costs and expenses (including reasonable attorneys’ fees), arising out of: your breach of these Terms; Your Content, including Party Media you upload; your violation of any law or anyone’s rights; your conduct toward any person; and, if you promote, your promotional messages (Section 15).
Guests to Hosts. If you attend a Party, you will also defend, indemnify and hold harmless the Host, co-hosts and their household members from all claims, losses, damages, costs and expenses (including reasonable attorneys’ fees) arising out of or related to: damage to or loss of the Host’s home or belongings caused by you or anyone you bring, beyond ordinary wear; injury, illness or death of any person caused by your acts or omissions or those of anyone you bring; your breach of these Terms or the Host’s house rules; and any claim by a person you brought to the Party. This does not apply to the extent a claim is caused by the Host’s own gross negligence or willful misconduct.
Hosts. If you host, you will also defend, indemnify and hold harmless Venzi and the same people from all claims, losses, liabilities, damages, fines, costs and expenses (including reasonable attorneys’ fees) arising out of or related to any Party you host, including: injury, illness, death, or property loss or damage suffered by anyone at or in connection with it; the condition of your premises; the conduct of your co-hosts, household members and any non-member you invite or admit; noise, nuisance, lease, HOA, permit, occupancy and other legal compliance; anything provided at your Party; your listing and content; and taxes on amounts you receive. This Host indemnity does not apply to the extent a claim is caused by (a) Venzi’s gross negligence or willful misconduct; (b) any Venzi employee, contractor or photographer at your Party; or (c) messages that Venzi or Jenna sends on its own initiative, or content Venzi publishes on its own channels.
How it works. Venzi may choose to control the defense of any matter covered by this Section in which Venzi is a defendant, with counsel of its choice, and you will cooperate. You may not settle any such matter without Venzi’s written consent. This Section survives the end of your account.
PLEASE READ THIS SECTION CAREFULLY. EXCEPT AS STATED BELOW, YOU AND VENZI AGREE TO RESOLVE DISPUTES BY BINDING INDIVIDUAL ARBITRATION, AND YOU AND VENZI EACH GIVE UP THE RIGHT TO A JURY TRIAL AND TO TAKE PART IN A CLASS ACTION OR OTHER REPRESENTATIVE PROCEEDING. YOU MAY OPT OUT WITHIN 30 DAYS (SECTION 26.9).
Before starting arbitration or a small-claims case, the side with the dispute must send the other a written notice. Send yours to global@venzi.app with the subject “Dispute notice”; we will send ours to the phone number or email on your account. Each notice must include the sender’s name and contact details, the phone number on the account involved, a description of the dispute and the relief wanted. Your notice must be personally signed by you (a typed name is fine), even if you have a lawyer; Venzi’s notice will be signed by an authorized Venzi representative. Both sides will then try in good faith to resolve the dispute for 60 days, including, if either side asks, an individual phone or video call. If Venzi does not respond in good faith within 30 days after receiving your notice, you may proceed. Statutes of limitation and filing-fee deadlines are paused while this process runs. Completing this process is a condition of starting arbitration.
Any dispute, claim or controversy between you and Venzi arising out of or relating to the Service, any Party, any message we send you, or these Terms (a “Dispute”), including claims under the Telephone Consumer Protection Act and the Florida Telephone Solicitation Act, will be resolved by final and binding individual arbitration. This Section applies to Disputes that arise, or are based on events that occur, on or after the date you accept these Terms. Disputes based on earlier events are governed by the dispute terms in effect when those events occurred. For this Section, “Venzi” includes VenziApp LLC and its affiliates, members, managers, officers, employees, contractors and agents, each of whom may enforce this Section. The Federal Arbitration Act governs this Section 26. The arbitrator decides all questions about the scope, validity and enforceability of this arbitration agreement, except that a court decides questions about Sections 26.5, 26.6 and 26.7.
The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules and, where they apply, its Mass Arbitration Supplementary Rules, as modified by this Section, before a single arbitrator. The rules are available at adr.org. If the AAA is unavailable or declines to administer an arbitration, the parties will agree on another administrator, or a court will appoint an arbitrator under 9 U.S.C. §5, and this arbitration agreement remains in effect. For any non-frivolous claim, Venzi will pay all AAA filing, administration and arbitrator fees beyond the consumer filing fee. Hearings will take place by video or phone, or on written submissions, unless the arbitrator decides an in-person hearing is needed; any in-person hearing will be in the county where you live or in Miami-Dade County, Florida, at your choice. The arbitrator may award any individual relief a court could award, but only to you or Venzi individually. Judgment on the award may be entered in any court with jurisdiction.
Either side may bring an individual claim in small-claims court if it qualifies and stays there. Either side may also go to court to seek an injunction or other equitable relief for infringement or misuse of intellectual property, or for unauthorized access to or abuse of the Service.
YOU AND VENZI MAY BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS EXCEPT AS PROVIDED IN SECTION 26.6. IF A DISPUTE PROCEEDS IN COURT, YOU AND VENZI EACH WAIVE THE RIGHT TO A JURY TRIAL.
If 25 or more similar demands for arbitration are filed against, or by, Venzi by the same or coordinated counsel or organizations, the AAA Mass Arbitration Supplementary Rules apply, and the demands will be administered in batches of up to 50 (with any remainder in a final batch). Each batch will have one arbitrator, one set of fees and one hearing process, and the outcome of one batch does not bind claimants in any other batch. Both sides will cooperate in good faith to carry out this process, and statutes of limitation are paused for demands waiting to be batched. If this batching procedure conflicts with the AAA’s rules, the AAA’s rules control.
If the class-action waiver in Section 26.5 is found unenforceable for any claim or request for relief, that claim or request (and only that one) will be decided in court, not in arbitration, after all individual claims have been arbitrated. If any other part of this Section is found unenforceable, the rest remains in effect.
If we make a material change to this Section 26, it will not apply to any Dispute for which a notice was already sent under Section 26.1 or that is already pending. You may reject the change by emailing global@venzi.app within 30 days after it takes effect, in which case the previous version continues to apply to you.
You may opt out of this arbitration agreement by emailing global@venzi.app within 30 days after you first accept these Terms, with the subject “Arbitration opt-out” and your name and the phone number on your account. Opting out does not affect any other part of these Terms, and it does not affect any earlier arbitration agreement you made with us. If you opt out, the jury-trial waiver in Section 26.5 still applies to Disputes in court, to the extent the law allows.
This Section 26 survives the end of your account.
These Terms are governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-law rules; the Federal Arbitration Act governs Section 26. For any Dispute that is not arbitrated, you and Venzi agree to the exclusive jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida. Hosts must still follow the laws of the place where each Party actually happens.
Claims between members. Any claim between members arising out of or related to a Party or the Service, including any claim released or limited under Sections 21, 22, 24 or 25, is governed by Florida law, without regard to conflict-of-law rules.
You can delete your account at any time in the app or at venzi.app/delete-account. When you ask, your account is deleted 30 days later; on the latest version of the app you are also signed out straight away. Until the deletion runs, other members can still see your name, photo and profile in the app. You can’t delete your account while you are hosting or going to a live or upcoming Party; cancel or leave it first. Deletion may also be delayed while there is an open dispute, unpaid amount or pending payout balance. After deletion, you may need to wait for a period before joining again.
Earnings you are owed. Before deletion we will ask you to set up or confirm a payout method so we can pay any earnings you are owed, less amounts you owe, and we will try to pay out any positive balance before deleting your account. You may instead choose to give up a small unpaid balance so that deletion can happen sooner; otherwise deletion waits until it is paid. If we cannot pay you, we will hold the amount and handle it as unclaimed-property law requires.
Some information is kept or anonymized after deletion (for example, reviews and some older chat messages (text only) may remain as from a “Deleted user,” a Host’s name stays on the records of the Parties they hosted, and payment records are kept as the law requires); see our Privacy Policy.
We may suspend or close your account as described in Section 4.4. Amounts you owe, and Sections 6, 7.2–7.3, 11 (only for marketing material already published before your opt-out or deletion, as limited by Section 11.3), 12, 15–18 and 20–31, and Venzi’s ownership rights in Section 19, survive the end of your account, along with any other terms that by their nature should survive.
To the Service. We may add, change, suspend or end any part of the Service at any time.
To these Terms. We may update these Terms. We will post the new version with a new “Last updated” date and tell you in the app or by text. Except for changes required by law or to address safety or fraud, updates take effect at least 15 days after we notify you. If a change is material, we will tell you in the app or by text at least 15 days before it takes effect; we will always treat changes to Section 6 (fees and refunds), Section 11 and Sections 21–26 as material. If you keep using the Service after the effective date, you accept the updated Terms. Changes apply going forward only and do not apply to Disputes already notified or pending (see Section 26.8). If you do not agree to a change, stop using the Service and delete your account.
These Terms are between you and Venzi, not Google. Your use of Google Play is also subject to Google Play’s terms of service, and Google is not responsible for the app or its support.
You may not use, export or re-export the app except as authorized by U.S. law and the laws of the place where you obtained it, including U.S. export control and sanctions laws.
Questions about these Terms? We’re happy to help.
VenziApp LLC
3206 NE 2nd Ave, Suite 3241, Miami, FL 33137
Email: global@venzi.app
Website: venzi.app